remote-everything world
Conversational Banking Is a Competitive Necessity in a Remote-Everything World
For financial institutions that have yet to adopt conversational banking, the potential user base already exists. Nearly two-in-five U.S. adults are now users of smart speakers, such as Amazon Alexa or Google Home. In November 2020, eMarketer estimated that 128.0 million people in the US used a voice assistant – 44.2% of internet users and 38.5% of the total population. Consumers are programming themselves to find things using their voices. They're doing less button-pressing and more speaking to control their entertainment experiences, for example--from Amazon Fire TV to Apple TV.
Industry:
- Appliances & Durable Goods (0.59)
- Information Technology (0.53)
- Banking & Finance (0.43)
Technology: